Terms of Service

Last updated: October 26, 2026

1. Acceptance of Terms

By accessing or using Astrum Horizons services, including Astrum Survey ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Astrum Horizons develops field software for satellite site connectivity, including Astrum Survey, a platform for managing satellite site surveys. The Service is provided by Astrum Horizons Pty Ltd ("Company", "we", "us", or "our").

3. User Accounts

3.1 Account Registration

To use certain features of the Service, your organization must create an account. You agree to provide accurate and complete information during registration and to keep this information up to date.

3.2 Account Security

You are responsible for maintaining the security of your account and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use the Service to transmit viruses, malware, or harmful code
• Violate the intellectual property rights of others

5. User Content

5.1 Your Content

You retain ownership of all content you submit to the Service, including survey data, photos, and site information ("Your Content"). By submitting Your Content, you grant us a license to use, store, and process it to provide the Service.

5.2 Content Responsibility

You are solely responsible for Your Content and the consequences of posting or publishing it. You represent that you have all necessary rights to Your Content.

6. Intellectual Property

The Service, including its software, design, and content (excluding Your Content), is owned by the Company and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or reverse engineer any part of the Service.

7. Payment Terms

Pricing and payment terms are established in your separate service agreement or order form. All fees are non-refundable unless otherwise stated in your agreement.

8. Service Availability

We strive to maintain high availability, but we do not guarantee that the Service will be available at all times or free from errors. We may suspend or terminate the Service for maintenance or other reasons with or without notice.

9. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with Australian law, except where prohibited by law.

16. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreement, constitute the entire agreement between you and the Company regarding the Service.

17. Contact Information

If you have questions about these Terms, please contact us at astrumhorizons.com.

Astrum Horizons Pty Ltd